By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

We've got a fresh new look

The same great knowledge with a refreshed brand
Take a look around
Knowledge is King logo
Shopping basket


Privacy Policy

Knowledge is King provides access to the Knowledge is King website and sells our products to you subject to the following conditions:

Please be aware that by using the Knowledge is King website you agree to be bound by these conditions. In addition, when you use any current or future Knowledge is King service, you will also be subjected to the same guidelines and conditions here presented.

1. Your account

Knowledge is King reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Access to

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error free. However, due to the nature of the World Wide Web, this cannot be guaranteed.

Access to the Knowledge is King website can also be suspended or restricted to allow for repairs, maintenance, introduction of new services and updates. We will try and limit the frequency and duration of any suspension or restriction.

3. License for website access

Knowledge is King grants you a limited license to access and make personal use of this site, but not to download or modify it, or any portion of it, except with written consent of Barry Phillips and partners.

This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of any data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of and its affiliates without express written consent.

You are granted a limited, revocable and non-exclusive right to create a hyperlink to the Home Page of as long as the link does not portray, its affiliates or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark as part of the link without our express written consent.

4. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Knowledge is King, are responsible for all communications (electronic) and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the Knowledge is King website for fraudulent purposes, or in connection with a criminal offence or other unlawful activity;

To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or spam;

To cause annoyance, inconvenience or needless anxiety.

5. Reviews, comments, communications and other content

Users or Knowledge is King may post comments, reviews and other content; send communications with their questions, ideas, comments and other information, as long as it is not illegal, obscene, defamatory, abusive, threatening, invasive of privacy, infringing any kind of royalty and property rights and injurious to third parties; and does not contain viruses, spam or mass mailings. You may not use any form of false email address, impersonate any person or company, or otherwise mislead as to the origin of any content, in contact with Knowledge is King.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Knowledge is King: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Knowledge is King policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Knowledge is King and its affiliates for all claims brought by a third party against Knowledge is King or its affiliates arising out of or in connection with a breach of any of these warranties.

6. Defamation claims

Because Knowledge is King lists hundreds of products for sale on the website and may host the same amount of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Knowledge is King operates on a “spot and take offline” basis. If you believe that any content on or advertised for sale on, the website contains a defamatory statement, please notify us immediately. Once this procedure has been followed, Knowledge is King will make all reasonable endeavors to remove the defamatory content complained about within a reasonable time.

7. Copyright and database rights

All content included on the website, such as text, graphics, logos, button icons, images, and audio clips, digital downloads, data compilations, and software, is the property of Knowledge is King, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Knowledge is King and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Knowledge is King, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or reutilize parts of the contents of the website without Knowledge is King express written consent.

8. Copyright claims

Knowledge is King and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please email with the following letter format:


I, (please set out your full name) of (please give your postal address), (please state your occupation), say as follows:

1. I refer to the website (“the website”). I make this statement in support of my giving Knowledge is King notice that, via the website, it is causing or contributing to an infringement of copyright.

2. The work in which copyright is claimed to subsist is (please clearly identify and describe the copyright work(s) claimed to be infringed) (“Copyright Work”).

3. (I am) OR (I am authorized to act on behalf of) the owner of an exclusive right in the Copyright Work that is claimed to be infringed. (If the person making the statement is acting on behalf of the Complainant please include the following:) The person/entity claiming that its rights in the Copyright Work have been infringed is (please state name and address of the person/entity) (“Complainant”). I am [please explain the relationship of the signatory to the Complainant).

4. The material which is claimed to infringe the Copyright Work (“Infringing Material”) is: please clearly identify and describe the infringing material or work(s).

5. The Infringing Material (delete whichever paragraph is not applicable):

(a) (Name) = ‘is’ OR is part of a (book/CD/DVD/video) entitled (title and author) available for purchase from via the website. (If the Infringing Material comprises only part of the relevant title, include the following:) The Infringing Material comprises (please describe where in the product the copyright work appears, eg: pages, track numbers, video/DVD time code) of this product.


(b) appears on the website at (please cut and paste the address of the relevant Web page from the website where the Infringing Material appears.)

6. The use of the Infringing Material described in paragraph 5 infringes (my rights) OR (the rights of the Complainant) in the Copyright Work and is not authorized by the copyright owner, its agent(s), or the law.

7. I understand that this statement may be used in any court proceedings that may arise out of or relating to the Infringing Material.

Statement of Truth

I declare the facts stated above to be true.



9. Our contract

When you place an order to purchase a product from Knowledge is King, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we’ve dispatched that product to you. That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

10. Returns policy

By law, you have the right to cancel an order and return items (unopened and in a re-saleable condition) for refund (of the purchase price only, unless faulty or mis-delivered – see below) at any time before the order is despatched or within seven working days of the day after the date the item was delivered.

For faulty or mis-delivered items, you may either opt for a replacement item or a full refund – including outward and return delivery charges.

For correctly delivered goods of merchantable quality, refunds of outward or return postage fees will not be issued.

We regret that returns of unsealed CDs or DVDs cannot be accepted unless faulty.

11. Pricing and availability

Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. We do not guarantee dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

Despite our best efforts, a small number of the hundreds of products in our catalogue are mispriced. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product’s correct price is lower than our stated price, we charge the lower amount and send you the product. If a product’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

12. Customs

When ordering goods from Knowledge is King for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

13. Other businesses

Parties other than Knowledge is King and its subsidiaries operate stores, provide services, or sell product lines on this website. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties.

14. Electronic communications

When you visit the Knowledge is King website or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

15. Losses

Knowledge is King will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. Knowledge is King does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty.

16. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

17. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

18. Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

Knowledge is King is located at:

Unit 4 Thames Park
OX10 9TA
United Kingdom

Telephone: +44 (0) 1491 201530